The customer feedback platform for product teams

Watch a 2-minute overview

 

Get all your customer feedback in one place

Access powerful native integrations that help you connect your customer support system, survey tools, app reviews, sales tools, NPS services, Google docs and more.

Need more? Push user properties via API and filter feedback based on powerful customer segmentation.

Your data is secure with us. NomNom is GDPR compliant

Get started
Nomnom Customer Feedback Platform - Find answer quickly - Filter screenshot

Find answers quickly

How many customers in a specific segment have complained about this issue and for how long? Are these features requests coming from our most valuable customers?

Questions like this and more can be answered in seconds using NomNom.

Deep search at your fingertips!

Nomnom - Customer Feedback Product - Statistics Options Small Animation

Focus on the right customers

Segment your feedback strategically. Prioritize your requests based on customer behaviour, personas, or type of feedback. Build customer segments and focus on your most valuable customers. NomNom is data-driven decisions made easy.

Nomnom - Customer Feedback Platform - Track and Group Feedback Automatically Illustration

Track and group feedback automatically

Easy automation for busy product teams. Track and group customer feedback and research files based on keywords, tags and any metadata available. Create automated workflows and stay on top of your research.

Organise your user research easily

Analyze customer interviews, identify themes and group your findings automatically. With NomNom you can build research projects that help you tell the story behind your discovery work and share insights with the entire organization.

Get everybody on the same page

Email updates and notifications right in your inbox. From Sales, Marketing to Customer Support, anybody in the business can subscribe to work in progress and get email updates and notifications when things change. Manage expectations and let your team know what’s coming so they can have better conversations with your customers.

Get everybody on the same page - overview project illustration
Nombot Conversation on Slack - Nomnom CEO chatting "What is feedback about?"

Using Slack? You're going to love NomBot

Let anybody in the business send feedback to NomNom without leaving Slack. NomBot helps you turn your Slack conversations into powerful insights.

 

“NomBot it’s been at the tip of the spear in our efforts to make customer feedback easier to get from client-facing teams and more central to how we make decisions, build product, and communicate”

Patrick Haig, VP of Product @TUNE

One more thing…

TAG MANAGER

Keep consistent tagging across all your sources.

HIGHLIGHTS

Highlight any part of any document. Curate only the relevant bits.

@MENTIONS

Collaborate with multiple teams. Get everybody on the same page.

SAVED SEARCHES

Bookmark reports, evidence and anything you want to remember for future research.

PROJECTS

Track your progress in a beautiful research timeline. Tell better stories about your findings.

VIDEO

Upload videos, audio, and images. Make all your research evidence searchable. (Coming soon!)

RULES

Create workflows and tag documents automatically.

EMAIL

Forward emails to NomNom anytime.

“Since we started using NomNom we’ve been able to act on feedback more easily and help make sure it is a real centerpiece of any project planning we’re doing.”

Johanna Richardson, Senior Product Manager at RJMetrics

Nomnom Testimonials - Luke Tyson Photo - Minaal

LUKE TYSONOperations Manager at Minaal?

Ashley Rodan - Automation Engineer at Homepass - Nomnom Testimonials

ASHLEY RODAN Automation Engineer at Homepass

Nomnom Testimonials - Bret Scofield Photo - Sumo Logic

BRET SCOFIELDSenior Interaction Designer at Sumo Logic

Connect the dots. Get better insights

Start your 14-day free trial with NomNom today