This was one of the comments on our previous post: Customer-Driven Development — A case study with Luke Chircop, Product Lead at Shedd. When I read the comment, I realised that we needed to show the other side of building great product teams — the messy side, the failures and the …

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  “The only thing that is constant is change.” ― Heraclitus   Change management is probably the single most important skill a product leader should master in her career. It is the skill that separates the majority from those who consistently and successfully bring together the entire organization to deliver …

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